Privacy Policy

xTrack is designed to help athletes better understand training patterns, recovery signals, workload trends, and long-term consistency with greater clarity. We collect and use information only as reasonably necessary to operate, improve, support, and secure the product experience.

Depending on how you use xTrack, we may collect:

• account and contact information, email address, and support communications
• training and fitness information you choose to provide or connect, including workouts, activity history, recovery-related inputs, and performance trends
• device, usage, and diagnostic information, such as app interactions, crash reports, technical logs, and feature usage
• preferences and settings used to personalize your xTrack experience

We use information to operate, maintain, improve, and support xTrack. This may include:

• delivering training insights, workload context, recovery awareness, and performance summaries
• personalizing features, settings, and product experiences
• responding to support requests and important service communications
• monitoring reliability, diagnostics, security, and product quality
• improving existing features and developing new functionality

Fitness and training information can be personal and sensitive. xTrack uses this information to generate performance-awareness insights, identify trends, and help users better understand training and recovery patterns over time.

xTrack provides informational training insights only. It does not provide medical advice, diagnosis, treatment, or professional coaching.

You should consult an appropriate professional before making significant training, recovery, nutrition, or health decisions.

xTrack does not sell your personal information or training data.

We may share limited information with service providers that help operate and support xTrack, including providers related to infrastructure, hosting, payment processing, analytics, security, communications, and customer support.

These providers are permitted to use information only as reasonably necessary to support and operate the services they provide to xTrack.

We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, financing event, or business transaction.

xTrack may rely on third-party services for app distribution, analytics, infrastructure, communications, and optional platform integrations.

If you connect xTrack with another fitness, health, or device platform, that platform may process information according to its own terms, privacy practices, and settings.

We use reasonable administrative, technical, and organizational safeguards designed to help protect information and maintain a secure platform experience.

While no system can guarantee absolute security, we work to reduce risk and maintain a trustworthy product experience.

We retain information only as long as reasonably necessary to operate, support, improve, secure, and comply with legal obligations related to xTrack.

Retention periods may vary depending on the type of information and operational requirements.

You may update account details, manage permissions, disconnect third-party services, and adjust certain app settings directly within xTrack or through your device settings.

You may also contact support if you need additional assistance regarding your information or account.

You may delete your xTrack account and associated data at any time directly within the app through:

Settings → Account Information

When an account deletion request is completed, associated personal information and training data are removed, unless retention is required for legal, security, fraud-prevention, or operational purposes.

xTrack is not intended for children under the age of 13.

If you have questions about this Privacy Policy or how xTrack handles information, contact:

support@xtrackapps.com